ABOUT THE JOB
Do you love serving small businesses?
Are you excited about growing and modernizing an established small business
If you responded with an enthusiastic “yes!”, then we’d love to talk to you!
We are looking for the right person to oversee all aspects of a small business that services to trucking companies throughout the United States. The company has been serving transportation companies since the 1970s and is transitioning to a new owner. The new owner owns other businesses that provide related services to transportation companies.
You’ll work with the new owner to tackle the challenges you come across transitioning, growing, and modernizing this business. You’ll be the daily force behind driving the modernization of systems and processes
This role requires great people management skills, high accountability, and has significant autonomy. You will independently tackle challenges and come back to the owner with well-considered solutions. You will drive initiatives forward after working with the owner review and approve the direction of the business.
Some of the initial responsibilities will include:
Creating a change management plan that focuses on support, engagement, and retention of current key employees
Creating and executing a revenue growth plan
Identifying, prioritizing, and implementing needed systems upgrades, including:
Centralizing and modernizing the billing system
Implementing new systems (accounting, email, etc.) to modernize operations
Documenting and centralizing process documentation and industry knowledge
Building systems for centralizing client information
Establishing Customer Lifetime Value metric
General day-to-day management
The current team is 3-4 people. You need to be comfortable working in a very small environment.
This position will require a leader with a hands-on and collaborative style. Excellent communication skills and prior experience guiding a team through a transition and change will be key to success in this role.
There are no education requirements – the new owner has an associate degree in a completely unrelated field. We believe you can learn everything needed in business through non-classroom learning options.
If you’re organized, curious, and take initiative, we’d love to talk with you.
TO APPLY