About Sidewalk Dog Media
Sidewalk Dog Media, headquartered in Minneapolis, is a woman-owned company established in 2008 to help people spend more time with their dogs. We connect, build, and empower communities of dog parents by providing access to un-Google-able intelligence and experiences to help them support local dog-friendly businesses, rescues & shelters, and more!
Currently WFH, likely transitioning to hybrid.
Seeking a full-time, upbeat, strategic, and results-oriented pack player who will strengthen Sidewalk Dog’s B2B relationships and successfully steward digital advertising campaigns.
In this diverse role, you will strategically design opportunities for wag-worthy businesses (national, regional, and local) to engage with our audience, while acting as the lead contact liaison between brands and internal teams. This is a unique position that blends post-sale account management with pre-sale research and preparation.
RESPONSIBILITIES:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Management of all client campaigns, from pre-sale strategy to post-sale onboarding, delivery, reporting, and renewal strategy.
Collaborate to create strategic sales proposals and assist in presenting to potential clients.
Develop clear goals and objectives for client campaigns.
Liaison between client and internal teams to secure assets required to fulfill campaign deliverables along desired timeline.
Keep all internal teams informed of client feedback, revisions, and approvals.
Advise clients on best practices and campaign optimizations.
Ensure all deliverables are executed flawlessly, with value added.
Provide detailed results for client campaigns demonstrating success with respect to the client’s strategic objectives; convey campaign wins in order to retain clients and grow existing clients' investments.
Anticipate clients’ current and developing needs, challenges, and goals.
Provide educational and timely answers to client questions; maintain a friendly, positive, transparent dialog at all times.
Establish and maintain strategic partnerships with other non-advertising businesses to further Sidewalk Dog Media’s growth trajectory.
Provide above-and-beyond customer service to create lasting professional relationships.
Collaborate with Marketing Manager & other internal teams on audience growth initiatives and/or strategic partnerships.
COMPETENCIES:
1. Initiative.
2. Leadership.
3. Time Management.
4. Decision Making.
5. Communication Proficiency.
6. Organization Skills.
7. Out of the Box Thinker.
8. Trustworthy.
9. Flexible.
10. Responsible.
THE IDEAL CANDIDATE:
Bachelor’s business/marketing/advertising-related degree.
5+ years' experience in account management within an agency or digital publisher.
Proven ability to manage multiple projects at a time while paying strict attention to detail.
Ability to engage clients quickly, develop rapport, and maintain relationships.
Pre-existing relationships with advertisers, agencies, ad networks, and publishers (national account experience a plus).
Demonstrable literacy and authority with digital advertising tools and strategies.
Excellent communication, listening, negotiation, and presentation skills.
Solid experience with CRM software.
Support the pack with a willingness to try on any hat and pitch in at any level at any time; comfortable with change / adaptability.
Sales experience is a plus!
Strong start-up mentality-excited to help grow and scale a business.
Ability to work both independently and collaboratively toward a goal.
Excellent interpersonal skills, energetic with a positive and optimistic demeanor!
Eager to learn from mistakes and implement constructive feedback.
Exceptional time management skills and ability to remain calm and solution-focused in times of change and ambiguity.
Must love dogs (sharing a home with one isn’t required, but you gotta ruv’em!)
Kind, dog-loving, and passionate about Sidewalk Dog’s purpose-driven mission.
TO APPLY:
To apply, send your resume, cover letter, salary requirements, and start-date availability to Ailee Nelson at careers@approachmn.com with the subject line “CSRM App: <First and Last Name>.” Cover letters should include specific examples of how your skills and experiences meet or exceed those required.